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...Where every family matters...

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Rochford Extended Services

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It's ok to ask for advice!

The Rochford Extended Services Team were responsible for setting up and running  Multi Agency Cluster (MAC) Meetings, promoting partnership working between statutory, non statutory and voluntary organisions,  to provide the best posible outcomes for children & families.


All of our team members are parents themselves. They know that  family life can be difficult to balance and, from time to time we  all need a little bit of extra help and support!


As long as you have a child at one of our partner schools,  you can ask for free support and guidance.



In the event of concerns of concerns over the safety of a member of your family, it will be necessary for the team to follow Essex, Southend & Thurrock SET Proceedures





In the current circumstances we are having to change our way of working, not only to protect our staff, but also to prevent the further spread of COVID-19. Sadly, we are not able to provide any of our support groups and courses at the moment.



You can now directly book a 1:1 telephone consultation with Patsy Alphonse Peer, Family Support Worker, to discuss specific situations that might be affecting your family. Call or text 07787 259342 to arrange


Michelle Maton, Senior Family Support Worker & Specialist Counsellor, will be supporting school staff to manage anxiety and mental health, particularly around the impact of illness on families. She will also provide 1:1 telephone support to the existing families on her caseload.


Our Educational Psychologist, Dr Emma Rawlings, will be providing support to Head Teachers and their staff at this really difficult time. She will be able to give advice and guidance, using psychological thinking to find a way forward. She will not be able to offer individual support to parents at the moment however.


Family Support Worker & Counsellor, Maria Hill, is commissioned to work with the children and families from the Zenith MAT and will be dividing her time between their needs, and supporting families on her caseload, via the telephone. She will also be supporting schools around staff and pupils mental health.









Our colleagues at Castle Point Association of Voluntary Services are offering practical support across the area at this worrying time :


CAVS Notice:


If you are self Isolating or have a long term health condition, lonely and Isolated, house bound, in need of picking up shopping or in need of a friendly phone call then please contact CAVS Ways to Wellness team who will be happy to help.

On 01268 214000 or email: [email protected]


CAVS are open Monday to Friday 9am-5pm.

Out of these hours please either leave a message or email: [email protected]


(Castle Point, Rayleigh and Rochford)

Service Manager, Kim Chant, will be coordinating the work we will continue to do throughout our Partner schools to ensure we are meeting the ever changing needs.

COMPASS - 24/7 Domestic Abuse helpline


*Compass will remain open 24/7*


COMPASS is the single point of access helpline to support victims of domestic abuse across Southend, Essex and Thurrock.


Compass is available 24hrs a day, for callers to speak with a trained member of staff who will complete an assessment and ensure contact is made with the most appropriate support service. There will be an easy to use online form for both the public and professionals wishing to make a referral.


0330 333 7 444


[email protected]  

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